Overview of Service Offered
SurveyAssist™ provides the “Managed Solution” for the highly successful SurveyShack™ group of specialist online survey solutions. Through our easy-to-use yet highly capable questionnaire design, distribution, collation, analysis and reporting tools we have developed a completely turnkey resource where you are able take as much or as little of an active role in your survey projects as you require.
The Managed Solution (SurveyAssist) was established some time ago to cater for infrequent jobs where the client needed a bit more assistance. The result is that jobs are done a lot more quickly and with a higher level of quality since we have an "expert" doing the work.
The SurveyAssist™ Team are expert at working with our groundbreaking technology and have vast experience with survey-based research and data generation across an ever increasing variety of industries and applications - all over the world. This detailed knowledge base is now available through SurveyAssist™ to bring you our one-stop resource for all your survey services needs. SurveyAssist™ is truly your internet survey specialist.
Not only can we provide all your research survey resources, you can also use our Response Panel™, as your source of ready-made consumer market respondents.
The Response Panel™ consists of volunteer consumers who are immediately accessible online to provide real-time consumer market feedback.
When quality consumer feedback is essential the Response Panel™, though our and our Partner’s panels, has access to 5.5 million consumers ready to give you feedback on your products, services, ideas etc.
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Application Features
SurveyAssist is based on the latest technology online survey tools and offers the following features:
- Fully customisable 'look and feel' of your questionnaire i.e. colour theme, logo, graphics etc
- Multiple question response options - including narrative text, radio button, checkbox, matrix style or drop-down options, plus many others
- Question logic and page (or section) logic options - to direct respondents to specific questions or sections within the questionnaire, depending on their responses
- Selectable mandatory or optional responses to each question
- Multiple responses allowed option
- End-of-survey re-direction options - to take respondents to whatever HTML location or web address you require once they have completed the questionnaire
- Manual data entry of completed hard-copy versions of the questionnaire if required
- Email alerts on either partial or full completion of questionnaires, or both
- Email alerts on completion by a minimum or maximum number of respondents
Custom Reporting
What do you want to know - today? Tell us how you would like to see the results of your survey reported and we will present it exactly the way you prefer. Some options you might like to consider include:
- An online view of the survey results - both in summary and detailed form. This can be both 'live' during the survey, and after the survey closes of course. This can be accessible by anyone you authorise to view it
- Weighted and/or filtered - we can tailor the effect of individual respondents or demographic groups of respondents to your needs if required
- Benchmarked against normalised data or industry standards
- Diagnostic appraisals can be created and reported on
- Graphs, charts or tables are all options
- Word, Excel or .pdf file format reports are all possible if required
Delivery of Invitations
How you invite respondents to participate is entirely up to you. The most common options include:
- Direct email invitation with your own personalised message containing a link to the internet questionnaire - either in text or HTML style
- Have the entire questionnaire sent as an HTML email to your respondents
- Receive a copy of the link so you can direct respondents to it any way you wish
- Use a HTML code link within one or multiple websites - either as a pop-up or on an existing page
- A .pdf file of the questionnaire as an attachment to an email (requires manual data entry of the results)
- A hard copy print of the .pdf which respondents can fill out and return (requires manual data entry of the results)
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