SurveyAssist™ provides the “Managed Solution” for the highly successful SurveyShack™ group of specialist online survey solutions. Through our easy-to-use yet highly capable questionnaire design, distribution, collation, analysis and reporting tools we have developed a completely turnkey resource where you are able take as much or as little of an active role in your survey projects as you require.

SurveyShack™ is a premier Application Service Provider (ASP) with a goal to provide the world’s best online questionnaire and survey management application, affordable to companies of all sizes and one that boosts bottom line profits for companies worldwide.

We offer three products in this area which follow a natural progression as your requirements grow.

• The Managed Service
• The Pro Account
• The White Label Solution

The Managed Solution (SurveyAssist) was established some time ago to cater for infrequent jobs where the client needed a bit more assistance. The result is that jobs are done a lot more quickly and with a higher level of quality since we have an "expert" doing the work.

The SurveyAssist™ Team are expert at working with our groundbreaking technology and have vast experience with survey-based research and data generation across an ever increasing variety of industries and applications - all over the world. This detailed knowledge base is now available through SurveyAssist™ to bring you our one-stop resource for all your survey services needs. SurveyAssist™ is truly your internet survey specialist. [ more information ]

The Pro Account has been designed to fit between the White Label and our Managed Service so clients can have a bit more control over their survey projects without the extra cost and complexity of the White label package. It has the full functionality of our survey technology and allows you to manage your survey process from start to finish. This account allows unlimited number of surveys.

Where required, you can have our SurveyAssist Team help with creation of surveys, detailed customisation work or even custom reports and other functionality. [ more information ]

The White Label solution is offered in addition to the Managed service and PRO Account. When you need to deliver a product that is branded as your own, to see that is your very own survey platform or have multiple user accounts and additional customisation functionality, then our White Label solution is for you. The product is totally customised to your specifications and is available via a domain of your choice. [ more information ]

General information
Surveys are accessible by any Internet enabled computer. Distribution can be managed by the system or independently and generally done via an invitation email which includes a link to the survey. Responses are captured, collated and presented within the application with various analytic tools available to you within the application. It is also possible to export the data into a CSV file which can be opened in Excel or imported into other analytical applications.
[ more information ]